User Friendly Canned Reponses UI and More Details of a Report

The latest improvements under the Content Moderation umbrella involves the Canned Responses UI which is more user friendly and additional information are provided for the report overview.

Content Moderation is part of the beta program.

Our journey into content moderation began back in October 2023, initially addressing comment locks and report categories. Since then, we’ve expanded this feature to include canned responses and moderator decisions, facilitating smoother request reporting and the reporting of users from comments. Following that, we’ve honed in on optimizing canned responses and introducing various UI upgrades, Last time we focused on improving the communication and decision making. This time we improved the report notifications for moderators. Then we follow up on improving canned responses UI and report overview

Canned Responses UI

Canned Responses are listed as cards in a more convenient design. As they can still be edited or deleted, the create form is now hidden until you click on the Create Canned Response button, and the form will appear.

Canned Responses index
Canned Responses Index
Canned Response create
Canned Response create form

Report Overview Details

Moderators will now see more in-depth information about a report and reported content in the report view.

  • the page presents now the reason why the report has been submitted by someone
  • if no decision has been taken yet, there is box at the bottom to take the decision right away
  • if the decision has already been taken, the report view presents the details for that
Report view to take decision
Report view with decision box to take
Report view details
Report view with details

Notifications for Report’s Comment

Last but not least, now moderators and reporters can be notified once someone adds a comment to a report thanks to a new subscription type.

Report comment notification
Report comment notification

How To Give Us Feedback

There are two ways to reach us:

Please note that we favor GitHub to gather feedback as it allows us to easily keep track of the discussions.