Request Workflow: Accept & Forward by Default and Clearer History

Introduction

Alright! Here we go again! This time with some small improvements to the request workflow: “Accept and Forward” is now the default action for requests that can be forwarded, and we have removed the confusing colors from the icons in the Comments & History timeline when adding a review.

We started the redesign of the request workflow in August 2022. Then, in September 2022, we focused on the support of multi-action submit requests. We continued in October 2022 with improvements regarding the Build Results tab and superseded conversations, and we presented build results with a pinch of salt in November 2022. In January 2023, we worked on facilitating the review process. In February 2023 we enhanced the review process with comments on changes. Later, in April 2023, we focused on improving the comments on changes and supporting new types of actions. In June 2023 we worked on maintenance action types. In July 2023 we introduced Set Bugowner action and diff comments for non-beta users. In September 2023 we focused on Build Results Summary Gets Into Shape. Later 2023, in November, we added the Build Status Refresh and Other Insights on Our Request Page. The year 2024 started with Revamping the Request Build Status Page and Introducing the Dark Mode. We continued in February with Build Results Summary Chart Links to Build Results Overview and in April with Improvements On the Redesigned Request Page. In April 2025 we worked again on the Request Page by improving UI/UX aspects. In July, we introduced Two More Steps Toward a Better Requests Page. And in August we expanded the feature by RPM Lint Results for Multibuild Flavors and other Improvements and RPM Lint Filtering.

The request redesign is part of the beta program. If you want to try them out, please join the program.

The “Accept & Forward” Button

When you are reviewing a request that can be forwarded, the “Accept and Forward” button will now be the default action. This should make the review process faster and more intuitive. For requests that cannot be forwarded, the “Accept” button will remain the default action.

Clearer History Timeline

We received feedback that the yellow dots in the history timeline were confusing. They used the same colors as the review status icons, which could suggest that the history entries were going to change their state. To avoid this confusion, we have removed the colors from the history timeline icons. This makes the timeline easier to understand at a glance.

Conclusion

We believe these two small changes will make your life easier when working with requests. As always, we are looking forward to your feedback!

How To Give Us Feedback

There are two ways to reach us:

• On GitHub, by opening an issue and / or commenting on an already opened issue.
• On IRC, by talking directly to us. We are in the channel #opensuse-buildservice on Libera.Chat.

Please note that we favor GitHub to gather feedback as it allows us to easily keep track of the discussions.